1、Pay-per-view technical maintenance services are as follows:
1) RS6000 series of UNIX services and pSeries UNIX server hardware failures pay-per-view maintenance services.
1.1) Customers repair, we will respond immediately to the engineers, system administrators and customer communication breakdown phenomenon, probably the fault of the judge in the services requested by you, our field engineers will wear the necessary spare parts in the permit users arrived at the scene within hours to solve the computer system hardware failure.
2)AIX operating system fault pay-per-view services as follows:
2.1) customers repair, we will respond immediately to the engineers, system administrators and customer communication AIX operating system fault phenomenon, probably the fault of the judge in the services requested by you, our engineers will be put on the necessary site the patch disk in the system within the time allowed users arrived at the scene to address emerging computer system failure.
3.1) customers repair, we will respond immediately to the engineers, and customer database system administrators communication breakdown phenomenon, probably the fault of the judge in your service requests received after engineers in the time allowed to reach the user at the scene, resolve the database fault.
1、Pay-per-view technical maintenance services are as follows:
