1) professional maintenance IBM LTO Library models are: IBM LTO 3580, IBM LTO 3581, IBM LTO 3582, IBM LTO 3583.
2) I have many years of professional companies with the LTO maintenance engineers, engineers of IBM LTO Library family of products are very familiar with. Have good technical knowledge and technical communication skills.
2) my company, the engineers, according to the LTO provide customers with the hardware error message, to judge from hardware failures.
3) hardware engineers to determine the fault, to provide the hardware solution. (LTO Library arm, or LTO tape drive problems and so on.)
4) engineers hardware solutions can provide the necessary accessories for testing (such as test drives, or the testing arm problems) I tested in accordance with specific spare parts, accessories to collect certain fees test。
First, IBM LTO Library maintenance services:
